A colleague of mine tweeted today that “There are 3 types of Web 2.0 in Government: Social Media, Collaborative Tools & Open Data”. I’m not sure if I agree with him. Since my thoughts are longer than 140 characters, so I’ll blog about it instead.
The Wikipedia definition of Web 2.0, which I think is accurate, says:
“The term Web 2.0 is commonly associated with web applications that facilitate interactive information sharing, interoperability, user-centered design,[1] and collaboration on the World Wide Web. A Web 2.0 site gives its users the free choice to interact or collaborate with each other in a social media dialogue as creators (prosumer) of user-generated content in a virtual community, in contrast to websites where users (consumer) are limited to the passive viewing of content that was created for them.”
By this definition, Social Media is Web 2.0, Collaborative Tools are Web 2.0, but open data is not.
Open data is published information. It is intended to be used by an audience, not in a collaborative fashion on the hosting website, but elsewhere, for analysis in other applications. These applications may be designed specifically for use with that dataset (like TaxiCity), or they could be an existing everyday application (MS Excel, for example) used to analyze a dataset.
One could argue that open data is user-generated content, and this would be correct, depending on the dataset. I don’t think it’s enough though to generalize it under the term Web 2.0.
“In Government”: The original tweet did specify that there are 3 types of Web 2.0 in government. It may be worth noting that providing open data is new the direction that government (at least in Canada) is heading with their web publishing. The timing of this happens to coincide with their use of collaborative tools and social media. In my opinion, it is a separate action though – grouped with transparancy and open government, not Web 2.0.
Thoughts?

